At the moment customers only have the option of having their orders delivered to their chosen address.

In the future we plan to roll out other fulfilment options.

Convenience is awesome! Having your order delivered to your door step relieves you of all the headache associated with picking up your order.

Yes. At the moment, all items on the website are available for delivery.

However this is subject to change at any moment.

We all wish deliveries would be free but sadly, delivery fees apply.

The delivery fee you are charged, depends on your location and traffic conditions.

Due to previous unpleasant experiences with this option, we do not allow for payment on delivery.

Customers are required to pay for orders via the payment options in our checkout channels, before their orders can be processed.

No. We do not offer prescription drugs on the website.

At the moment we only deliver to places within Lagos.

However, this is subject to change at any moment.

In this case, kindly reach out to us via any of our customer service channels.

No, you cannot change your delivery address after you checkout. We advise that you take your time before you place an order on the website.

We have a delivery window of 1-4 days.

In order to fulfil our religious obligations, we do not open for business or ship out products on Sundays and Catholic Holy Days of Obligation: Ascension Thursday, Assumption (August 15th), All Saints Day (November 1st) and Christmas Day (December 25th).

In this instance, kindly reach out to us via our customer service channels to launch a complaint.

This is not a problem. As long as this omission is reported to us at the point of delivery – and you do not sign the delivery document – we will endeavour to replace the item at no extra cost within 48 hours.

We encourage you to properly check that your order is complete before the dispatch rider leaves your premises.

This is not a problem. As long as this omission is reported to us in line within 1 day of delivery – we will endeavour to replace the item at no extra cost within 48 hours.

We encourage you to properly check that your order is complete before the dispatch rider leaves your premises.

Yes. You are allowed to tip the dispatch rider as you wish.

Kindly reach out to our customer service team as soon as possible.

Depending on the circumstances surrounding this botched delivery attempt, you may be required to cover the cost of another delivery attempt.

You will also have the option of picking up the item at our store by coming in person, sending a designated person or using a delivery service.

No. You will need to create separate orders for each delivery address.